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FAQ's

Here we answer some of questions that we get asked the most:

1. What are your chains made out of?
Our chains are all 18k yellow, white & rose gold filled. The wire we use is plated copper wire.

2. Where are you located?
We are located in the sunshine state of Queensland, Australia.

3. Where do you ship to?
We only ship within Australia until further notice.

4. What if I ordered an item but then change my mind about it?
We do not return items if you change your mind.

5. What if a product arrives damaged?
We always make sure to securely package all our items however sometimes it is out of our control. Please refer to our Refunds policy in the footer of the Homepage of the website.

Please be aware that crystals do not heal SICKNESS or DISEASES in any way shape or form. Please always see your Doctor if you feel unwell or not like your normal self.

Love & Light
BM&Co